Smoking is strictly not allowed in the premises especially in the room. A charges of RM50 from the security deposit will be utilized as smoke cleaning fees for offenders.
Unauthorized parking would be chargeable at RM10 per hour.
Standard check in time is 3pm. Standard check out time is 12pm. Late check out fees will strictly be RM25 per hour. Full day charges will be imposed after 6pm.
Cash security deposit of RM150 will be collected upon check-in for each room and the balance deposit will be refunded upon check-out.
We are committed to ensure that privacy of our users are protected and information collected will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. Users are advised to check this page for updates from time to time.
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
These information are required to understand the need of our users, provide and improve our products and services.
Promotional email about new products, special offers or other information may be sent and we may contact our users via phone or mail.
All information collected will be kept for internal recording and customization of our web page.
To prevent unauthorized access, appropriate measurements have been placed physically and electronically, paired with proper managerial procedures to safeguard and secure all collected information.
Cookies are pieces of data that a network server or web page creates and stored in the system. Information of the session and preferences are stored in the form of cookies in some of our pages. These information will be used to serve personalized information to our users.
All users will be prompt to enter credit card details each and every time as it will not be stored for security reasons.
It is recommended to accept our web page cookies for convenience, but on your own volition. Information collected will be treated confidentially and not be shared with anyone outside of the Company unless otherwise stated.
We will not sell, distribute or lease personal information to third parties unless we have permission or are required by the law to do so.
Users may request details of personal information which we hold under the Data Protection Act 1998.
We encourage our users to write to us as soon as possible if their information were found to be incorrect or incomplete.
De Garden Hotel is committed to protect the privacy of our users. This web page http://www.degardenhotel.com.my only collect personal data about our users to provide a more specific and personalized service, attend to requests and or provide the necessary information.
Full payment upon booking, cancellation and refund is subjected to the reservation policy.